Joust Help Center

George Kurtyka avatar Lance Lott avatar Heather avatar
44 articles in this collection
Written by George Kurtyka, Lance Lott, and Heather

What Do I Need to Become a Joust-Validated Business?

Validate your business today for a merchant account
Lance Lott avatar
Written by Lance Lott
Updated this week

What if I Don't Have a Business Website/Social Media Account?

New User Onboarding: Why We Ask for Your Business Website/Social Media
Heather avatar
Written by Heather
Updated over a week ago

Why Do You Need to Know My Industry

New User Onboarding: Why We Collect Your Industry/Job Title
Heather avatar
Written by Heather
Updated over a week ago

Why Do You Need My Business Info?

New User Onboarding: Why We Collect Business Info and Address
Heather avatar
Written by Heather
Updated over a week ago

Why Do You Need My Home Address?

New User Onboarding: Why We Collect Your Physical, Not Mailing, Address
Heather avatar
Written by Heather
Updated over a week ago

Why Do You Need My Personal Info?

New User Onboarding: Why We Ask for Personal Info/SSN at Signup
Heather avatar
Written by Heather
Updated over a week ago

Why Do You Need My Phone Number?

New User Onboarding: Why We Collect Your Phone Number
Heather avatar
Written by Heather
Updated over a week ago

Activate Your Card

Step-by-step activation guide for your Joust debit card
Heather avatar
Written by Heather
Updated over a week ago

Why Was I Denied?

General Questions; Denied for Account; Email saying I was denied
Lance Lott avatar
Written by Lance Lott
Updated over a week ago

Can I use Joust to deposit checks from a client?

Check deposit, check capture
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Do you support paper checks?

check writing
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Incorporation

Incorporation
Lance Lott avatar
Written by Lance Lott
Updated over a week ago
General Questions

Who can use Joust?

General questions
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

What is Joust?

General questions
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Do I need to be a US resident or citizen to open a Joust account?

General questions, account, residency
Lance Lott avatar
Written by Lance Lott
Updated over a week ago

Where are my funds stored?

FDIC insurance
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Why should I use Joust?

General questions
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

How Does Joust Protect Me From Clients Who Stiff Contractors?

PayArmour
Lance Lott avatar
Written by Lance Lott
Updated over a week ago

How do I close my Joust account?

Account Administration
Lance Lott avatar
Written by Lance Lott
Updated over a week ago

Where can I use Joust?

General questions, USA, international availability
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

How long does it take to set up an account?

General questions, account, set-up, time
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

What is a merchant account?

Receiving payments
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Can I create a beneficiary for my bank account?

Adding a beneficiary
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

How do I change my address?

Change of address
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Can I add a user to my account?

General questions, joint accounts
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

What documents do I need to set up an account?

General questions, documents, drivers license, passport, SSN
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Is Joust safe?

General questions, customer safety, deposit insurance, FDIC
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Where are my statements?

Statements
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

Will there be a Joust affiliate program?

General questions, referrals, affiliate program, paid referrals
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago

How do I change my name?

Name changes
George Kurtyka avatar
Written by George Kurtyka
Updated over a week ago