The moment you elect to protect your invoice with PayArmour™, we reach out to your clients and remind them to pay early.

We maintain regular contact with your clients by sending friendly e-mail reminders.

In case of your client’s insolvency or bankruptcy, Joust assumes all responsibility over the unpaid portion of the invoice.

In the event your client doesn’t pay the invoice due to a dispute or in cases of fraud, you are responsible for settling your balance with Joust. You can self-pay the invoice directly in the app, or we will enroll you in our installment plan.   Further, if we deem that the PayArmour transaction violates our terms of service, for example, if you use PayArmour but received payment from your client outside of the Joust platform, that would imply a violation of our terms.  

Still have questions? We're available on your Help tab, or you can securely email us at support@joust.com 

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